Welcome to iqtestore.com (referred to as “we,” “us,” or “the Platform”). We are committed to protecting the privacy, accuracy, and security of your Personal Information. This Privacy Policy outlines how we collect, use, protect, and share your data when you interact with our website or services.
By using iqtestore.com, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information to provide a better service:
- Personal Information: This includes identifiable data you provide when making a purchase or contacting us, such as your Name, Email Address, Phone Number, and Mailing Address.
- Browsing Data: We automatically collect information about your device, including your IP address, browser type, operating system, and how you interact with our Platform (products viewed, cart inventory, and time spent on site).
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders across the UAE (Dubai, Abu Dhabi, Sharjah, Ajman).
- To send administrative updates regarding your orders or changes to our terms.
- To improve our website performance and personalize your shopping experience.
- To prevent fraud and ensure the security of our Platform.
- To contact you with promotional offers (only if you have opted in).
3. Use of Cookies
Our website uses “Cookies” to enhance your experience. Cookies are small files stored on your device that help us recognize you as a returning visitor, remember your cart items, and compile statistical data about site traffic.
- You can choose to disable cookies through your browser settings, but please note that some features of the store may not function correctly without them.
4. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist with website hosting, payment processing, and delivery logistics.
- Legal Compliance: If required by UAE law or in response to legal requests from government authorities.
- Safety & Rights: To protect the rights, property, or safety of iqtestore.com, our users, or the public.
5. Data Security
We implement industry-standard security measures, including Secure Socket Layer (SSL) technology, to encrypt and protect your sensitive data during transmission. Access to your personal information is restricted to authorized personnel and service providers only.
6. Minors (18+ Policy)
iqtestore.com strictly adheres to UAE laws regarding tobacco and nicotine products. Our Platform is not directed to individuals under the age of 18. We do not knowingly collect information from minors. By using this site, you confirm that you are of legal smoking age in your jurisdiction.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Opt-out of promotional communications at any time by clicking the “unsubscribe” link in our emails.
8. Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law for auditing or legal reasons.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
- Email: iqostereastore@gmail.com
- Address: Jumeirah Village, Dubai, United Arab Emirates
- WhatsApp: +971 52 287 3634